It typically takes one to two business days to process and ship your order. Additional shipping charges apply to orders shipping to Alaska and Hawaii or international destinations. Upgraded shipping services are available at an additional cost.

Once your order has shipped, we will send you a shipment confirmation email which will include tracking information for your products. To validate the tracking information, the shipping carrier typically requires one business day from the time you receive this notification.
Depending upon your shipping address, and product availability in our warehouses, your order may arrive in multiple shipments. Any shipping or delivery dates provided will be estimates only.

When you receive your shipment, please inspect all packages for items such as remotes, manuals, and cables, or any applicable accessories for the product(s) ordered. Please be sure to save the box, the outer shipping carton (when applicable) and all packing material, in the unlikely event that you’ll need it for a return shipment. Any damage during shipment must be handled by the customer with the carrier directly. We fully insure each item. Carrier may request to inspect the item upon receipt of a claim.

For international shipment, we are not liable for any duties or taxes or fees that may be incurred by the customer. It is customers responsibility to know the local duties and tax laws and handle any customs issues that may arise.

If you require any assistance, please call us, and have your order confirmation number handy.